Privacy Policy
Who we are:
Our website address is: https://thebedbarn.co.nz
What personal data we collect and why we collect it:
We collect your name, email and phone information when you submit an online purchase of one of our products. You may request at any time after this sale has been completed, that this information be deleted from our system. Please contact us by email to request this.
Contact forms:
We do not store any contact form data on our website. Form data comes through to our email account - offsite.
Cookies
Third-party cookies:
Our website may use cookies set by installed themes, plugins, or other third-party services like Google Analytics, YouTube, Facebook. Such cookies may track user activity for purposes like improving browsing experiencing or collecting analytical data.
Other than these, your WordPress website may use cookies set by installed themes, plugins, or other third-party services like Google Analytics, YouTube, Facebook, Hotjar, etc. Such cookies may track user activity for purposes like improving browsing experiencing or collecting analytical data.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google analytics, Search console, Recaptcha, Google My Business, Google Maps tags and html within our website. We use these products to make it easier for customers to find us. Here is a link to their policy: https://policies.google.com/privacy
How long we retain your data
We will retain (offsite), your form contact details indefinitely, unless requested by you to delete them. Please just call or email us if you wish us to delete your contact details.
Your contact information
If you would like us to delete any previous purchase or contact records, please contact us by email and we will arrange this.
How we protect your information
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or destruction. However, no security system is perfect, and we cannot guarantee the security of your information.
- Steps we take:
Only a very small team have access to the information held on the website.
We use 2 Factor Authentication.
We have great staff retention, however in the event a member leaves The Bed Barn, their access is immediately removed from our website.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Customer information like your name, email address, and phone number
Our team members have access to this information to help fulfil orders, process refunds and support you, as well as to maintain and improve our website service.
What we share with others
Clients' credit card information is NOT held on our website, but is managed by our payment gateway provider.
Payments
Payments are also taken in-store. Please contact us if you wish to make payment over phone.